Frequently Asked Questions
It is best to download the Tithe.ly app and sign up for an account through your phone.
Please contact Chrissy at Northview at 604-853-2931. She will go through the Tithe.ly admin site and set you up as a recurring donor. Please have your credit card handy.
Absolutely! Tithe.ly allows you set up credit card recurring giving on whichever day you choose! An account with Tithe.ly needs to be set up first.
You will be able to donate to more than one fund once you have signed up for an account with Tithe.ly.
Yes, a receipt or confirmation of your donation will be emailed to you as soon as you donate using Tithe.ly. This is simply so you can see the details of your transaction and that the transaction was successful. It is not an official tax receipt for income tax purposes. However, all donations made through Tithe.ly will be included on your official tax receipt for income tax purposes from Northview.
You can view your giving history with donations made using Tithe.ly once you sign up for an account and navigate to recent giving.
Northview continues to use Planning Center (PCO) as the program to record all donations made to Northview (all campuses). So only your donations made using Tithe.ly will show in your Tithe.ly account. You can view your entire giving history with a PCO account. https://northview.churchcenter.com/login
If you are sure you should have a Planning Center account and are unable to sign in, please contact us so we can make sure we have the correct information in our system for you! 604-853-2931 or email@example.com.
At this point, the finance department felt it was simpler to use a completely new platform for online giving that will allow us to expand our online donation abilities as needed. Planning Center is somewhat limited.
Tuesday, December 31, 2019 is the LAST day for donations to be receipted in the 2019 year. The office will be open limited hours to accept your donations. As per Canada Revenue Agency, any donations received on Wednesday, Jan 1, 2020 or later will be receipted in 2020 regardless of the date on the cheque.
Usually tax receipts are ready by mid February, sometimes earlier.
If you have an email in Planning Center (our donation recording software), and have donated to any Northview campus in 2019, you will receive an email with a link to download your tax receipt from Northview. If you do not have an email in our system, a hard copy will be available at your campus or at the office. This tax receipt will include any donations made to Northview by debit card, credit card, Tithe.ly, e-transfer, automatic withdrawal, cash or cheque.
Please make sure your e-mail address is up to date in our system to ensure you will receive your tax receipt.
If you have any giving questions please feel free to contact us at firstname.lastname@example.org